Epicurean voucher redemptions

Epicurean Voucher Redemptions

To request a voucher redemption payment, select the voucher type to from the two following options:

Monetary Voucher (pin: 2019)

How to identify this voucher type?

Voucher reference code will be 8 OR 13 alphanumeric characters.

NOTE YOUR PIN CODE IS: 2019

 

Passport Voucher

How to identify this voucher type?

Voucher reference code will consist 16 alphanumeric characters.

 

Instructions & information

For Monetary Vouchers (8 character reference)

1. Click the button relating to this voucher type above (link to redemption portal).

2. Enter your inn name from the drop down list.

3. Enter your pin: 2019 (click continue).

4. Enter the Voucher Reference Code into the box (click continue).

5. Check all the voucher details including venue and expiry date (click redeem voucher).

For Collection & Passport Vouchers (13 to 16 character reference)

1. Click the button relating to this voucher type above (link to e-form).

2. Fill in fields requested on the form.

3. Click submit.

Payment

Your redemption request will then be processed and payment will be made by bank transfer.

(If we do not currently hold your bank details and VAT number to make the payment, our team will contact you).

Payment will be made after guest checkout, or within cancellation policy, as funds need to be held by the Epicurean Club bank account for the guest's money to be insured.

If you need card details to secure the booking, we are able to provide our Epicurean Club card on request. No money should be taken from this card and the redemption process above should be followed. Any deductions from this card will be fully refundable to The Epicurean Club.

Need help?

Not sure which voucher type? Click below for more information on vouchers and instructions on redemption process. You can contact us on: +44 (0)20 8161 0100 or enquiries@epicurean.club