Vouchers - all you need to know

There are three types of Epicurean voucher:

  • Collection voucher (monetary) - can be used at any pub or inn within The Epicurean Collection towards food and drink, overnight stays or both.
  • Inn Voucher (monetary) - can be used at a specific pub or inn within The Epicurean Collection towards food and drink, overnight stays or both.
  • Experience Voucher - this voucher type comprises an overnight stay at a specific inn in The Epicurean Collection, breakfast, dinner allowance and Experience for two. This voucher type must be booked by the customer through The Epicurean Club office, since it involves booking all the component parts including third party Experience.

Please note - Full voucher balance must be used in one transaction, we cannot offer cashback or split the balance between multiple visits. Voucher extensions can be requested by the customer to the Epicurean Club - they must contact us directly. If someone has a physical voucher which was extended the expiry date might be obsolete. The best way to check it is in date is through the website (see below).

Redeem a voucher

Visit www.epicurean.club/voucher-redemption and follow the steps below to redeem your voucher. This is important because it ensures the customer cannot use their voucher again.

1. Enter your inn name and find it in the drop down list then enter the 4 digit PIN (currently 2019) to log in

2. Enter the Voucher Reference Code into the box and click continue

3. Check all the voucher details including venue and expiry date

4. Your voucher has successfully been redeemed. This means the customer cannot use this voucher again.

Invoice us for payment

Once you've processed the customer's bill and charged them for any outstanding amount, simply invoice us at The Epicurean Club so that we can settle the voucher amount. Don't forget to include the voucher reference code.