Passport FAQs

Passport FAQs

What is an Epicurean Passport?

Our Passports are special advance-purchase vouchers redeemable when our inns re-open or you would like to travel, locking in fantastic added value from our partner brands and giving something back to our NHS workers. All while giving you total flexibility on when you travel and support our inns.

How long is my Epicurean Passport valid for?

Passports are redeemable until 2022. They are also fully insured by The Epicurean Club so you know that your money is safe.

What is included in the Epicurean Passport?

The value of your Passport is redeemable against future bookings. You will also get added value from our partner brands dependent on the value of your Passport - the higher the cost of the Passport, the more added value that you will get. We will also donate a night to an NHS worker for every Passport sold.

Where do I buy an Epicurean Passport?

Online at www.epicurean.club/passports.

How do I nominate an NHS worker?

Nominate your NHS hero at www.epicurean.club/treatournhs. We will also donate a night to an NHS worker for every Passport sold.

How do I create my own itinerary?

You can use the Collection map on The Epicurean Club website and find the perfect route for you; browse the inns and then you can book them with your Passport.

What are the costs of the Passports?

Passports are sold at £250, £500 and £1,000. We have selected these values to suit stays of different lengths.

What if my itinerary costs more than the value of my Passport?

Any cost above the value of your Passport will be payable by you when you checkout from your inn(s) when you under.

What if my itinerary costs less than my Passport value?

Any balance will remain on your account and you will be able to redeem that against any future booking. There is no cash refund.

Do I receive complimentary drinks at each Collection site booked with my Passport?

Yes. Each member of your booking will receive a complimentary drink on every night of your itinerary.

Where do I enter my Passport code?

When you book a stay, enter your 16 digit Passport code under your booking details in the column on the right-hand side and click 'apply gift voucher'.

What Musto jacket will I received with a £1,000 Passport

Musto are offering a complimentary Sardina rain jacket for the first 20 £1,000 Passports purchased, so make sure to not miss out on this exclusive special offer.

How do I claim my Musto jacket once I have purchased a £1,000 Passport?

After purchasing your £1,000 Passport you will receive an email from us with a link to a short form. Please fill this form out and your Musto jacket will be on its way over to you soon after.

How do I claim my Musto discount code for £250 and £500 Passports?

After purchasing your Passport you will receive an email from us with a link to a short form. Please fill this form out and we will then send you over your code.

How do I claim my Volvo hire?

Full details of how to claim your Volvo hire will be emailed to you following your purchase of your Passport. If you have not received this email, please email us.

Is insurance included in the Volvo hire?

Yes - you will be fully insured in the hire vehicle, subject to meeting the Volvo criteria (for example full UK driving licence, minimum age and health requirements etc.). Full details can be sent on request.

How do I collect/return my Volvo?

Your Volvo will be delivered to a destination of your choosing - usually your home address, but this could be, for example, a station or an airport.

Passport terms and conditions

For our full Passport terms and conditions, please click here.