Membership Terms and Conditions


Introduction

To help you get the best out of The Epicurean Club and to understand our responsibilities to you and your responsibilities to us, please read these terms and conditions - these are the terms and conditions on which we supply our membership services to you. Please remember that if you download the Epicurean Club App, book an Epicurean Experience, make a booking at an establishment within The Epicurean Collection, use our website or make use of any of our other services, including online bookings, The Epicurean Club Wine Shop and purchasing gift vouchers, extra terms and conditions may apply.

The language we use should make these terms and conditions as clear as possible. If you have any questions, a member of our team will be happy to help you.

To help make these terms and conditions easy to read, we have split them into two parts:

Part A - terms and conditions of membership

All members must keep to the same terms and conditions. This applies to both free Friends and paid Epicureans.

Part B - rules and regulations for using your membership benefits

These terms and conditions apply to all our members when redeeming their benefits. They are necessary to make sure we can offer you and our other members the best possible benefits.

These terms and conditions are supplemented by the specific member benefit terms and conditions attaching to each of your member benefits from time to time.

These terms and conditions apply at all times and take priority over anything a member of our team may have told you.

These terms and conditions replace any previous versions.


PART A - TERMS AND CONDITIONS OF MEMBERSHIP

Responsibilities of members

  1. Every person who joins The Epicurean Club, whether as a Friend or an Epicurean, will be individually responsible under this agreement.
  2. All of these terms and conditions of membership apply to you unless we tell you otherwise.
  3. You must keep to the rules and regulations for using your member benefits set out in Part B.

Membership accounts

  1. You may not join The Epicurean Club (or create an account) unless you are 18 years of age or older, nor may you create an account on behalf of anyone who is under 18 years of age.
  2. By joining The Epicurean Club or creating an account with us, you represent to us that:
    1. you meet the age restrictions described above; and
    2. the information you have provided to us when registering is true, accurate, current and complete. You agree to maintain and promptly update this using the functionality provided through our website or the Epicurean Club App to keep it true, accurate, current and complete.
  3. Your membership is personal to you and you cannot transfer it to another person.
  4. You must not lend your membership details (including membership identity, password or login details) or any discount code or other offer code provided by us or our brand partners to another person.
  5. To help our team to identify you so that we can provide you with a personal service and to protect all of our members and our partners, we ask you to provide a recent photograph of yourself within the Epicurean Club App. From time to time we may ask to see another form of identification (besides your Epicurean Club App) before we allow you to redeem your benefits.
  6. If another person uses your membership, you provide any discount code or other offer code provided by us to any third party, or we reasonably suspect you of having done so, we have the right to end your membership. Please read "If we need to cancel your membership".
  7. You are responsible for maintaining the confidentiality of your password and all discount and offer codes and you are not permitted to share or disclose your password or any discount or offer code to anyone else. You will be solely responsible for the activities of anyone accessing our website or using the Epicurean Club App using any password assigned to you, even if the individual is not, in fact, authorised by you. If you have reason to believe that your password has been compromised or used without authorisation, you must promptly change it, using the functionality provided on our website, using the Epicurean Club App, and notify us at membership@epicurean.club.

Membership categories

  1. Epicureans and Friends have different benefits associated with them.
  2. Benefits of Epicureans and Friends may change from time to time. Please refer to Part B - Member benefits and the specific member benefits terms and conditions.
  3. We will tell you about any restrictions associated with your category of membership when you join, when you change your category of membership or from time to time should we be required to change any terms and conditions. You can also get details from our website and through the Epicurean Club App.
  4. Not all membership benefits may be available at all sites within the Epicurean Collection at all times, however we will use reasonable endeavours to ensure that availability across the Epicurean Collection is as high as possible.

Membership fees

  1. For annual Epicurean membership, your membership fee is due every year and covers the year to come. You must pay for your membership by making one payment each year.
  2. For monthly Epicurean membership, your membership fees are due on the same date in each month as you joined as a monthly Epicurean member (or, in the case of gift memberships, the date on which a gift membership is activated) unless such a date does not recur in subsequent months, in which case the date for payment will be the last day of each month. Such payments cover the month to come. You must pay for your membership by making monthly recurring payments by credit or debit card.

Annual Epicurean membership

  1. Your annual Epicurean membership will begin on the day when your annual Epicurean membership purchase is completed or, in the case of memberships bought as a gift, activated, enabling you to commence enjoying the benefits of being an Epicurean immediately.
  2. If you exercise your statutory rights to cancel within the 14-day cancellation period, you will be charged for any member benefits used by you in this time:
    1. you will be charged for complimentary items at the full price non-Epicurean members would be charged; and
    2. you will be charged an amount equal to the difference between non-Epicurean member pricing and Epicurean member pricing on all other goods or services used by you.
  3. For annual Epicurean membership, your membership will run for the "contract period", which is the full 12-month period from the date your membership purchase is completed or, in the case of memberships bought as a gift, the date on which your membership is activated, and will continue then indefinitely until you switch off automatic renewal in accordance with the clause "Ending your membership - annual Epicurean members", unless we terminate your membership in accordance with the clause "If we need to cancel your membership".
  4. This means that for annual Epicurean membership your minimum commitment is to pay for the first 12 months of your membership with us.
  5. If you want to end your membership from the end of the contract period, you must switch off automatic renewal in accordance with the clause "Ending your membership - annual Epicurean members" before the end of the contract period. If you do not switch off automatic renewal before the end of the contract period, your membership will not end at the end of your contract period. Instead, your annual Epicurean membership will automatically renew for another full 12-month period commencing on the renewal date (being a further contract period) and another year's annual Epicurean membership fee will be due and payable.

Monthly Epicurean membership

  1. Your monthly Epicurean membership will begin on the day when your monthly Epicurean membership purchase is completed, enabling you to commence enjoying the benefits of being an Epicurean immediately.
  2. If you exercise your statutory rights to cancel within the 14-day cancellation period (see the clause "Ending your membership" for details), you will be charged for any member benefits used by you in this time:
    1. you will be charged for complimentary items at the full price non-Epicurean members would be charged; and
    2. you will be charged an amount equal to the difference between non-Epicurean member pricing and Epicurean member pricing on all other goods or services used by you.
  3. Monthly Epicurean memberships are not able to be purchased as a gift.
  4. The monthly Epicurean membership will run for the "initial period", which is the full 12 calendar month period from the date your membership purchase is completed and will continue then indefinitely until you give us at least one month's notice in writing in accordance with the clause "Notice", unless we terminate your membership in accordance with the clause "If we need to cancel your membership". The earliest date on which you can end your membership is the end of the initial period.
  5. This means that for monthly Epicurean membership your minimum commitment is to pay for the first 12 months of your membership with us. This applies even if you cancel your payment authority, your payment method expires or is cancelled before then. You cannot end your monthly Epicurean membership before the end of the initial period.
  6. If you want to end your monthly Epicurean membership from the end of the initial period, you must give us one calendar month's notice in writing in accordance with the clause "Notice" at any time up to one month prior to your anniversary of joining as a monthly Epicurean member.
  7. You can switch to annual Epicurean membership at any time. The switch will take effect from the date on which your next monthly payment would have been due after the date on which you pay the annual Epicurean membership fee.
  8. If you want to switch to annual Epicurean membership, please contact us at memberships@epicurean.club.
  9. If you switch to annual Epicurean membership, the following will apply from the date of the switch:
    1. a new contract period will apply, which is the full 12-month period from the date of the switch;
    2. if you want to end your membership from the end of this new contract period, you must switch off automatic renewal in accordance with the clause "Ending your membership - annual Epicurean members" before the end of this new contract period. If you do not switch off automatic renewal before the end of this new contract period, your membership will not end at the end of your contract period. Instead, your annual Epicurean membership will automatically renew for another full 12-month period commencing on the renewal date and another year's annual Epicurean membership fee will be due and payable.

If you do not pay your membership fee when it is due

  1. If you do not pay your membership fee when it is due (for example your payment method expires or is cancelled), we will write to you to let you know (which may be by email), as well as send you a notification within the Epicurean Club App. If you are paying by credit or debit card, we will try to take this payment from your account again later in the month together with any administration fees that may have become payable. If that is unsuccessful, but your credit or debit card is still active, we will try to take payment again in the following month for the payment you have missed and, for monthly Epicurean members, the amount due for the current month, together with any administration fees that may have become payable. If that is unsuccessful, but your method of payment is still valid, we will try to take payment again in the following month for the payment you have missed and the amount due for the current month together with any administration fees that may have become payable.
  2. We may refer any missed payments, including any future payments that are due as part of your contract (for example, payments you owe for the rest of an initial period or notice period), to a debt-collection agency.
  3. If you fall behind with your membership payments for more than 30 days, we may charge you an administration fee of £55. We may also charge an administration fee of £10 for each missed payment.
  4. It is your responsibility to keep your payment details up to date to prevent any administration fees becoming payable.
  5. If you do not pay for your membership, we may prevent you from entering any pub or inn within The Epicurean Collection and from participating in any Epicurean Experiences and our brand partners may prevent you from accessing their goods and services. This does not mean we will end your membership.
  6. Cancelling your payment method (for example credit card or debit card) does not mean you have given us notice to end your membership. You must give us written notice in accordance with the clause "Notice" or, in the case of annual Epicurean membership, by switching off automatic renewal in accordance with the clause "Ending your membership - annual Epicurean members".

Changing your membership fees

  1. We may increase membership fees automatically each year by up to either 1% above the rate of inflation or 3%, whichever is higher. If we do this, the new fees will come into force on 1 July each year. The rate of inflation means the Retail Prices Index All Items 12-month percentage change published by the Office for National Statistics for the Month before the date on which we give you notice.
  2. If we plan to increase the membership fees by more than the higher of these amounts, we will give you at least one month's notice in writing in accordance with the clause "Notice". We may also send you a notification within the Epicurean Club App.
  3. As well as the increase described above, we have the right to increase membership fees at any time to take account of any increase in the rate of VAT. We will make every reasonable effort to give you at least one month's notice in writing in accordance with the clause "Notice" or we may send you a notification within The Epicurean Club App of the increase.

Notice

  1. Anywhere in these terms and conditions where we ask you to give notice, if you give notice we will treat the notice as received on the date on which it was actually received by us, unless any such day is not a Business Day, in which case we will treat the notice as received on the next Business Day. This means that if you are required to give one month's notice and that notice is sent by you by post on 1 June but it is not received by us until 5 June, (provided that it is properly completed and together with any further information required) your notice will start on 5 June and will run until 4 July.
  2. As your notice is not effective until we have received it, we strongly advise that when you give notice you get proof that we have received it. For example:
    1. if you send us notice by post, send it by recorded delivery (we will have to sign the delivery notice when we receive it); or
    2. if you send us your notice by email, ask for a delivery receipt.
  3. If you want to give notice, it must be in writing (addressed to Epicurean Memberships). We will accept notice by post to our head office or by email (memberships@epicurean.club). If you need to provide any further information you can send this by post or provide them as attachments to an email. Delivery of notice to an establishment within The Epicurean Collection or an Epicurean Experience provider is not a valid form of delivery and will not be accepted.
  4. If we need to give notice to you:
    1. it will be effective if we send it to the address or email address we have in the records we hold about you; and
    2. our notice period will run from the date on which it was actually received by you, unless any such day is not a Business Day, in which case it will be deemed as received on the next Business Day.

The Epicurean Club App

  1. Separate terms and conditions and privacy policy apply to the Epicurean Club App, which supplement these terms and conditions. Please refer to the "About this App" section of the Epicurean Club App.
  2. As soon as possible after you join as a Friend or an Epicurean, you should download the Epicurean Club App to redeem your benefits (which are only available for redemption through the Epicurean Club App, unless otherwise specified). If you do not have a device capable of using the Epicurean Club App, please contact us to see if an alternative solution is available for you to redeem your benefits.
  3. We may refuse to allow you to redeem your benefits if you are not logged into the Epicurean Club App.
  4. We will also use the Epicurean Club App to send you notices and communicate with you. So that you do not miss these, please enable push notifications and location permissions within the App.
  5. If you have any problems with using the Epicurean Club App, please contact us at support@epicurean.club.

Other charges

  1. The benefits applicable to Friends and Epicureans are limited to those on offer from time to time.
  2. Goods and services beyond the benefits on offer from time to time may incur a separate cost.
  3. Member benefits carry no cash alternative and cannot be exchanged or used in conjunction with any other offer, unless specified.
  4. Specific restrictions, including time and volume may apply to benefits. Please ensure that you read the associated terms and conditions before attempting to redeem any benefit. If you have any questions, please contact memberships@epicurean.club.

Ending your membership

  1. The notice periods and the restrictions on giving notice in the initial period are set out in the clauses "Ending your membership - annual Epicurean members" (for annual Epicurean memberships) "Ending your membership - monthly Epicurean members"(for monthly Epicurean memberships).
  2. You must continue to pay your membership fees until your membership ends.
  3. Your membership will end at the end of your notice period.
  4. You must not seek to redeem any Epicurean benefits once your membership has ended.
  5. Under the Consumer Contract Regulations, you have a right to cancel your membership within 14 days of becoming an Epicurean member by giving notice to us. If you cancel your membership accordingly:
    1. within 14 days of the date on which you inform us that you wish to cancel we will refund you your cost of membership, less the cost of the goods or services received during the cancellation period (such goods or services to be charged at the standard rate for non-Epicureans) and the difference between the member's rate and the standard rate for non-Epicureans for any goods or services received. For monthly Epicurean members, where the total cost of the goods or services received during the cancellation period has exceeded the membership fee paid to date, you shall remain liable for the balance of the cost of the goods or services received and the difference between the member's rate and the standard rate for non-Epicureans for any goods or services received, up to a maximum amount of the cost of your membership over the full 12-month contract period;
    2. you must not seek to redeem any Epicurean benefits; and
    3. you will immediately be downgraded to a Friend from an Epicurean, at which point you will no longer be able to redeem any benefits specific to an Epicurean.

Ending your membership - Friends

  1. Friends can terminate their membership with us at any time via your account setting (given it costs nothing to be a Friend, we are not sure why you would want to!).
  2. If you terminate your membership, you will immediately cease to be entitled to any benefits of a Friend, you will be unsubscribed from all of our mailing lists and you will no longer be able to redeem any benefits.

Ending your membership - annual Epicurean members

  1. Annual Epicurean membership will automatically renew at the end of your contract period.
  2. Annual Epicurean members can switch off automatic renewal at any time after purchase via your account settings.
  3. If you switch off automatic renewal:
    1. you will continue to have full access to all of your Epicurean benefits until your next renewal date; and
    2. from your next renewal date you will be downgraded to a Friend from an Epicurean, at which point you will no longer be able to redeem any benefits specific to an Epicurean.

Ending your membership - monthly Epicurean members

  1. Monthly Epicurean membership will automatically continue at the end of your initial period.
  2. If you would like to end your monthly Epicurean membership at the end of your initial period, you will need to give us at least one month's notice in writing in accordance with the clause "Notice". The earliest date on which you can end your membership is the end of the initial period.
  3. After the end of the initial period, monthly Epicurean membership will continue indefinitely until you give us at least one month's notice in writing in accordance with the clause "Notice".
  4. If you give us notice to end your monthly Epicurean membership:
    1. within your initial period, your notice period will end on the last day of your initial period and you will remain liable for your membership fees for the unexpired term of your initial period;
    2. after your initial period, you will remain liable for any membership fees referable to your notice period. For example, if you pay your membership fees on the 1st of each month and you give us notice on the 14th of the month, your notice period will end on the 13th of the following month and you will be liable for the membership fees attributable up to and including the 13th day of the following month. If you overpay any such membership fees, we will return any overpayment within 10 Business Days of the end of your membership;
    3. you will continue to have full access to all of your Epicurean benefits until the end of your notice period; and
    4. from the end of your notice period you will be downgraded to a Friend from an Epicurean, at which point you will no longer be able to redeem any benefits specific to an Epicurean.

Ending your membership early following increase in membership fees

  1. At any time, you can end your membership if we give you notice under "Changing your membership fees" of an increase in your membership fee of more than either 1% above the rate of inflation or 3%, whichever is higher.
  2. You must give us notice in writing in accordance with the clause "Notice". The period of notice is one calendar month for monthly Epicurean membership. Annual Epicurean members can switch off auto-renew in your account settings at any time.
  3. If you give us notice in accordance with clause A.16.b:
    1. for annual Epicurean members, your membership will end at the end of your contract period, and with it your access to any of your Epicurean benefits; and
    2. for monthly Epicurean members, your membership will end at the end of your notice period, and with it your access to any of your Epicurean benefits.

If we need to cancel your membership

  1. If we need to give notice to you to cancel your membership, it will be effective if we send it to the address or email address we have in the records we hold about you.
  2. We may cancel your membership with immediate effect if you are in breach of these terms and conditions or the terms and conditions associated with any Epicurean Experiences, any member of The Epicurean Collection, the Epicurean Club App, our website or any associated website (including their privacy policies) or if any of the situations described in the clause "Cancelling your membership" applies.
  3. If we need to terminate your membership for reasons set out in the clause "Cancelling your membership" then:
    1. your membership will terminate with immediate effect, and with it your access to any of your Epicurean benefits;
    2. in circumstances of serious breach you may not be eligible to remain as a Friend and we may terminate your membership entirely; and
    3. your membership fee will not ordinarily be refundable.

Cancelling your membership

  1. We will not tolerate any member of our team, any team members at any of The Epicurean Collection or our Epicurean Experience partners or other members or guests being verbally abused or intimidated or being physically threatened. If we find this to be the case, we have the right to report you to the police, to ban you immediately and permanently from all establishments that are part of The Epicurean Collection at any time and any Epicurean Experience partners, and to cancel your membership.
  2. We may also cancel your membership in the following circumstances:
    1. if you break or repeatedly break this membership agreement (including those terms and conditions set out in Part B - rules and regulations for using your membership benefits) or any terms and conditions (including privacy policies) of the Epicurean Club App, any Epicurean Experience, a member of The Epicurean Collection, our website or any of our other services;
    2. if, with your knowledge or permission, another person uses your membership to obtain any member benefits;
    3. if you or your guests use rude or abusive language or behaves or threatens to behave in a violent or aggressive way at any establishment within The Epicurean Collection or at any Epicurean Experience; or
    4. if you engage in any criminal activity while on site at any of The Epicurean Collection or with our Epicurean Experience partners.
  3. If we receive any complaint about your behaviour or that of a guest of yours or if you or a guest of yours persistently behave inappropriately, or if we believe that your continued membership is not in the interests of other members or our guests, we have the right to suspend your membership. You have the right to appeal against our decision (unless your behaviour is covered by the clause "Cancelling your membership"). You can get details of our appeal procedures from our head office. If we are not able to sort out the issue following your appeal, or if you do not appeal in line with our appeal procedures we have the right to cancel your membership.
  4. If we cancel your membership for any of the reasons in the clause "Cancelling your membership", we have the right to keep a proportion of the money you have paid under this agreement to cover any reasonable costs we have had to pay and your membership fee will not ordinarily otherwise be refundable. We may also not accept any future applications you may make for membership with The Epicurean Club and you may be refused entry from establishments within The Epicurean Collection from time to time or any Epicurean Experience provider.

Changing this agreement

  1. We may make reasonable changes to this agreement, to these terms and conditions in Part A and to the rules and regulations in Part B, at any time, as long as we give you notice before we make the changes.

Making changes to your benefits and The Epicurean Collection

  1. We are continually looking to give our members the best benefits that we can for the benefit of our members as a whole. From time to time we may need to change the benefits available to Friends or Epicureans. We may do this at our sole discretion and without notice.
  2. Please see the clause "Making changes to your benefits" in Part B for further details.
  3. As part of our commitment to our members to maintain the highest standards across The Epicurean Collection, we will continually assess each establishment within The Epicurean Collection to ensure that it meets our standards and is providing facilities and services befitting of an inn or pub withinThe Epicurean Collection. From time to time we may feel that an establishment no longer meets the criteria required and accordingly we may need to remove that establishment from The Epicurean Collection.
  4. An establishment that is part of The Epicurean Collection may decide that it no longer wishes to be part of The Epicurean Collection or it may have to close temporarily (for example for refurbishment or repair) or reduce or withdraw certain facilities or services. Unfortunately, this is beyond our control.
  5. If an establishment ceases to be part of The Epicurean Collection, your membership will still be valid across the remainder of The Epicurean Collection.

Complaints

  1. We are committed to making sure our members are satisfied with the service we provide, but we are realistic enough to know that things don't go according to plan all the time. If you or your guests have a complaint, we want to know about it as soon as possible so that we may fully investigate it and sort the matter out.
  2. If you have a complaint:
    1. regarding an establishment within The Epicurean Collection, you should first tell a member of the team at that establishment. If you are not satisfied with their response, you should contact the manager on duty at that establishment. If you are still not satisfied, you can write to us at our head office or by email to enquiries@epicurean.club;
    2. regarding an Epicurean Experience, please write to us at our head office or by email to enquiries@epicurean.club; or
    3. regarding the Epicurean Club App or the redemption of any member benefits, please write to us at our head office or by email to support@epicurean.club.

Liability

  1. We do not accept liability for damage or loss to your property or a guest's property that may happen on the premises or within the grounds of an establishment within The Epicurean Collection or any Epicurean Experience provider, other than the liability which arises from our negligence or our failure to take reasonable care.
  2. We do not accept liability for the injury or death of any member or guest that may happen on the premises or within the grounds of an establishment within The Epicurean Collection or any Epicurean Experience provider, other than the liability which arises from our negligence or our failure to take reasonable care.
  3. We do not accept liability should a member benefit be removed or unavailable at any time.
  4. Nothing in these terms and conditions is meant to limit any rights you might have as a consumer.

Data protection and privacy

  1. We keep to the Data Protection Act 1998 and will, once in force, keep to the General Data Protection Regulations.
  2. We will deal with all information we hold about you in accordance with our privacy policy. If you want to know what information we hold about you, or you want us to correct any information we hold about you, the appropriate procedures are set out in our privacy policy.

Governing law and jurisdiction

These terms and conditions are subject to English Law, and the Courts of England and Wales shall have sole jurisdiction.


PART B - RULES AND REGULATIONS REGARDNG MEMBER BENEFITS

Specific terms and conditions

  1. Member benefits may change from time to time, as may the terms, conditions, restrictions and exclusions.
  2. Please refer to the specific terms, conditions, restrictions and exclusions associated with the specific member benefits included in the specific member benefits terms and conditions.
  3. The terms and conditions provided here are supplementary to the terms, conditions, restrictions and exclusions included in the specific member benefits terms and conditions.

Reasonable usage

  1. To provide the best benefits to all of our members we operate a reasonable usage policy.
  2. The policy applies to all of your member benefits.
  3. We reserve the right to suspend some or all of your member benefits for fraud and/or if your usage of your benefits is excessive or abused. For example, if you were to buy drinks at members' rates for the same people on a frequent basis, we may class this as an abuse of your membership.
  4. Your member benefits applicable to eating, drinking and dining are limited to a maximum of 8 people per member. For example, if you are a party of 8 and you have one membership between you, you can enjoy unlimited member rates on selected wines for your entire party; however a party of 9-16 will require a second membership between them, a party of 17-24 a third membership and so on, in order for the entire party to enjoy unlimited member rates on selected wines. More details are available from the establishment within The Epicurean Collection where you are seeking to redeem your benefits.
  5. If you would like to organise an event for a party of more than 8 people, please contact us at enquiries@epicurean.club.

Making changes to your member benefits

  1. We are continually looking to give our members the best benefits that we can for the benefit of our members as a whole.
  2. To secure the benefits with our brand partners, certain benefits may have time or date restrictions available on their use, have restrictions and exclusions associated with their redemption or be limited in number. It is your responsibility to check the terms and conditions associated with each of the member benefits before attempting to redeem them.
  3. As well as adding to member benefits, from time to time we may remove certain member benefits (for example where a brand partner removes the benefit or where we feel an alternative partner may be of greater benefit to our members generally but will only provide that benefit if we cease a partnership with one of its competitors) or change the terms, conditions, restrictions, and exclusions associated with their redemption. We may do this at our sole discretion and without notice.
  4. While we will use reasonable endeavours to ensure that member benefits are available when advertised, we shall have no liability should any of the member benefits be unavailable at any time (for example, should an establishment within The Epicurean Collection run out of a product currently forming part of a member's benefits or should one of our brand partners retract or reduce a member discount).

Brand partners

  1. Where our brand partners provide you with a discount code to redeem against their products or services, you agree not to distribute this code to anyone.
  2. If you provide any discount code or other offer code provided by us to any third party, or we reasonably suspect you of having done so, we have the right to end your membership. Please read the clause "If we need to cancel your membership" in Part A.

Crowns

  1. Crowns can only be earned at the time of purchase and only if you are signed in via the Epicurean Club App at the relevant inn or pub within the Epicurean Collection where you are making your purchase.

  2. Free Members (Friends) will earn 1 Crown for every complete £1 spent, Paying Members (Epicureans) will earn 2 Crowns for every complete £1 spent.

  3. Your Crown balance will be re-set at the end of each membership year, being the 12 calendar months commencing on the date on which the relevant person first became a member of The Epicurean Club. For example, where a person joined as a Friend and then upgarded to an Epicurean, the commencement date of each membership year shall be the date on which they first became a Friend.

  4. You can check your balance of Crowns through the Epicurean Club App or our website.

  5. Crowns cannot be used in conjunction with any other membership benefit, promotion or discount run by The Epicurean Club or any inn or pub within The Epicurean Collection.

  6. Crowns have no cash value.

  7. Redeemed Crowns cannot be used again.

  8. Crowns can only be earned, held and redeemed as set out in these terms and conditions.

  9. Any Crowns obtained or used otherwise than in accordance with these terms and conditions will be invalid and cannot be redeemed.

  10. Crowns are personal to individual members and cannot be pooled with Crowns earned by another member and redeemed together.

  11. You cannot transfer your Crowns to any other person.

  12. Your Crowns can only be redeemed through your My Benefits section of the Epicurean Club App.

  13. The Epicurean Club reserves the right to change the benefits for which Crowns can be exchanged from time to time and without notice. For the current list of benefits and Crown cost, please visit our website.

  14. Your Crowns will expire if your membership lapses or is terminated or cancelled.

  15. Expired Crowns cannot be redeemed or reinstated, nor can they be transferred to a new membership.