Voucher information
Voucher information
Find below everything you need to know about all four Epicurean voucher types:
Collection gift voucher (monetary)
Can be used at any pub or inn within The Epicurean Collection towards food and drink, overnight stays or both.
Inn gift voucher (monetary)
Can be used at a specific pub or inn within The Epicurean Collection towards food and drink, overnight stays or both.
Passport voucher (monetary)
Can be used at any pub or inn within The Epicurean Collection towards overnight stays (room only, B&B or D,B&B). The balance can be split between multiple nights and multiple sites covering the value of the initial booking only; any additional spend is to be collected direct from the guest.
Please note - The full voucher balance must be used in one transaction; we cannot offer cashback or split the balance between multiple visits (exception of Passport voucher). Voucher extensions can be requested by the customer to the Epicurean Club. Please ask them to contact us directly. If someone has a physical voucher which was extended the expiry date noted on the physical voucher may have passed. The best way to check it is in date is through our website (see below).
What do the vouchers look like?
Our gift vouchers are either physical printed vouchers that come in three designs or an e-voucher that is emailed to the customer as a PDF. The important information is the Voucher Code. Scroll through the gallery to see what the vouchers look like:
Gallery
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Voucher redemptions
To redeem a voucher click on the link below
Redemption instructions
Gift vouchers only
You will require a 4 digit PIN which is 2019
Click on the voucher redemption link above which directs you to:
https://www.epicurean.club/voucher-redemption-process
Then follow the process below
1. Enter your inn name and find it in the drop down list then enter the 4 digit PIN (currently 2019) to log in
2. Enter the Voucher Reference Code into the box and click continue
3. Check all the voucher details including venue and expiry date
4. Your voucher has successfully been redeemed. This means the customer cannot use this voucher again.